Privacy Policy

 

Privacy policy

At Newlyn Harbour Design Centre we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.

What information do we collect?

We ask for your name, telephone number, home address, email address for competitions, prize draws or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about your usage of our web site to help us develop and improve it further.

What the data will be used for?

Your data will enable us, and our processors, to fulfil your order and to notify you about important functionality changes.

We will also send you email newsletters from time to time to inform you about our products, services, promotions and special offers from Newlyn Harbour Design Centre. If you do not wish to receive email newsletters simply unsubscribe from the email at any time

We comply with the standards, procedures and requirements laid down in the uk data protection act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

We may from time to time make our mailing list available to other reputable companies whose products and services may be of interest to you. You can opt out at any time by checking the third party opt-out box in any of the areas where your details are requested on the website or by sending an email to us.

 In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the security alert or any other fraud prevention scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by logging in to your account and then ‘edit profile’.

 

This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Newlyn Harbour Design Ltd.

1 Information we may collect from you
2 IP addresses and cookies

2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

2.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  (a) to estimate our audience size and usage pattern;

  (b) to store information about your preferences, and so allow us to customise our site according to your individual interests;

  (c) to speed up your searches; and

  (d) to recognise you when you return to our site.

2.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

3 Where we store your personal data

3.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

3.2 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4 Uses made of the information

4.1 We use information held about you in the following ways:

(a) to ensure that content from our site is presented in the most effective manner for you and for your computer;

(b) to provide you with information, products or services that you request from us or which we feel may interest you;

(c) to carry out our obligations arising from any contracts entered into between you and us;

(d) to allow you to participate in interactive features of our service, when you choose to do so; and

(e) to notify you about changes to our service.

4.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

4.3 If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or prospective sale to you.

4.4 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

4.5 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please notify us.

5 Disclosure of your information

5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

5.2 We may disclose your personal information to third parties:

  (a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

  (b) If  Newlyn Harbour Design Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  (c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of purchase and other agreements; or to protect the rights, property, or safety , Newlyn Harbour Design Ltd. our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6 Your rights

6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us at newlynharbourdc@btinternet.com

6.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7 Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £12 to meet our costs in providing you with details of the information we hold about you.

8 Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

9 Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Newlyn Harbour Design Ltd, 14 The Strand , Newlyn, Cornwall TR18 5HN.